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Privacy Policy

1. Responsible

The entity responsible for data processing is:

Rana Terraria
Huskensweg 90
6412 SJ Heerlen
Netherlands

Email: johannes@rana-terraria.com

2. General information on data processing

We process personal data only to the extent necessary for providing a functional website and our content and services.

The processing is carried out on the basis of the General Data Protection Regulation (GDPR), in particular in accordance with Art. 6 para. 1 GDPR.

3. Hosting

Our website is hosted by an external service provider (hosting provider).

The following data is automatically collected:

  • The IP address
  • Browser type
  • Operating system
  • Time of access

This data is used for the technical provision, stability and security of the website.

Legal basis: Art. 6 para. 1 lit. f GDPR

4. Collection and processing of personal data

a) When visiting the website

When you access our website, data is automatically collected (server log files).

Legal basis: Art. 6 para. 1 lit. f GDPR

b) Making contact

If you contact us by email, your information will be stored to process your request.

Legal basis: Art. 6 para. 1 lit. b GDPR

c) Orders in the online shop

When you place an order, we process the following data:

  • Name
  • Address
  • Email address
  • Payment details

Purpose of processing: Contract fulfillment and delivery of goods

Legal basis: Art. 6 para. 1 lit. b GDPR

5. Payment service providers

Depending on the chosen payment method, data will be transmitted to payment service providers (e.g. PayPal, Klarna, Stripe).

The data is processed solely for payment processing purposes.

Legal basis: Art. 6 para. 1 lit. b GDPR

6. Cookies

Our website uses cookies.

  • Technically necessary cookies (no consent required)
  • Optional cookies (only with consent)

Legal basis: Art. 6 (1) (a) GDPR

7. Your rights

You have the following rights regarding your personal data:

  • Information (Art. 15 GDPR)
  • Correction (Art. 16 GDPR)
  • Deletion (Art. 17 GDPR)
  • Restriction of processing (Article 18 GDPR)
  • Objection to processing (Art. 21 GDPR)
  • Data portability (Art. 20 GDPR)

8. Storage period

Personal data is stored only as long as it is necessary for the respective purposes or as required by law.

9. Right to complain

You have the right to lodge a complaint with a competent data protection supervisory authority regarding the processing of your personal data.